8:30 am Registration & Networking
9:30 am Chair’s Opening Remarks
9:40 am Discover: Evolving Culture to Meet Changing Employee Needs & Promote Collaboration
Synopsis
- How can we cultivate a positive company culture in our healthcare organizations to strengthen employee relationships and boost engagement?
- Creating an energized culture with company values that align with the organization’s mission and vision
- The Story from Emory Healthcare on revamping culture to restore harmony, overcome conflict and reduce turnover
10:00 am Discover: HR checkup: The latest trends & strategies driving healthcare retention
Synopsis
In the past five years, the average hospital has turned over 107% of its workforce.
The impacts of this constant churn on healthcare organizations are nothing short of disastrous – high costs of hiring and onboarding new talent, countless missed shifts, skill gaps in crucial positions, and poor patient experiences.
However, many leading medical systems are fighting back, focusing on benefits that emphasize family care and help to retain top talent.
In this session, you’ll learn:
- Key benefits driving healthcare employee retention: Learn how employee care benefits improve patient and business outcomes
- How to tailor solutions to workforce needs: Discover personalized approaches to boost employee engagement and satisfaction, ensuring workforce continuity
- Strategies to improve patient experience and engagement: See how a well-supported workforce enhances patient interactions and access to care
10:20 am Develop: What More Can We Learn From the Leaders Revamping Their Values and Culture to Reduce Turnover?
Synopsis
Question & Answer Session Facilitated by the Chair
10:40 am Action: How Can We Ensure Our Values Underpin Our Culture and Create a Harmonious Environment for Employees?
Synopsis
Output Focused Action Session Facilitated by the Chair
11:00 am Networking Break
TRACK A ATTRACT
Improving the Candidate Experience
to Attract Critical Healthcare Talent
TRACK B DEVELOP
Optimizing Succession Planning to
Enhance Employee Experience & Build Transparent Talent Pathways
TRACK C RETAIN
Enhancing Employee Experience:
Tools for Combating Burnout and
Supporting Mental Health
TRACK D EVOLVE
Exploring Advantages, Implications
and Impact of Evolving Technology on
Healthcare HR
11:30 am Discover: Enhancing the Candidate Experience to Attract a New Pipeline of Healthcare Talent
Synopsis
- How can we adapt our attraction and pipeline development strategy to elevate ourselves as employers?
- What can we do to enhance the overall candidate experience and boost candidate engagement?
- The Story of Candy Awards Success from Northwell Health
11:50 am Develop: What More Can We Learn About Marketing Our Job Roles and How That Can Enhance the Candidate Experience?
Synopsis
Question & Answer Session Facilitated by the Chair
12:10 pm Action: How Can We Adapt Our Recruitment Process to Better Suit Our Ideal Candidates and Further Enhance Their Experience?
Synopsis
Output Focused Action Session Facilitated by the Chair
11:30 am Discover: Effective Succession Planning: Leveraging Technology and Building Transparent Talent Pipelines
Synopsis
- How can we formalize and broaden our approach to succession planning?
- What technologies are available to support effective succession planning?
- How can we integrate succession planning with annual reviews while maintaining its distinct purpose and value?
- How can we ensure succession planning remains a dynamic tool as new opportunities arise?
- What steps can we take to build a visible and transparent succession planning process that mitigates bias?
11:50 am Discover: Flipping the Script on Succession Planning
Synopsis
- Working to empower employee career development in a variety of ways to complement formal succession planning.
- Placing the tools and resources back in the hands of employees to own and build their own successful career with the support of the organization and leader
12:10 pm Develop: What More Can We Learn from the Leaders Ensuring Succession Planning Remains Valuable for Employees?
Synopsis
Question & Answer Session Facilitated by the Chair
12:30 pm Action: How Can We Ensure Our Succession Planning Tools are Fit For Purpose to Enhance Employee Development?
Synopsis
Output Focused Action Session Facilitated by the Chair
11:30 am Discover: Engaging The Hearts of Caregivers to Increase Engagement and Retention
Synopsis
- How can we as HR leaders better take care of our caregivers?
- A focus on how we engage our critical patient-facing workforce in order to retain and support them
- The strategies from Providence on boosting engagement and building a supportive workplace that prioritizes employee experience for the patient care team to ultimately increase retention
11:50 am Develop: What More Can We Learn from the Leaders Focusing on Key Wellbeing Initiatives to Improve Support for Employees & Combat Burnout?
Synopsis
Question & Answer Session Facilitated by the Chair
12:10 pm Action: How Can We Enhance the Employee Experience Further and Implement the Tools to Do This?
Synopsis
Output Focused Action Session Facilitated by the Chair
11:30 am Interactive Roundtable: Building the Case for Tech: Navigating Leadership Buy-In, Safety, and Impact in Healthcare
Synopsis
- How can we build a case and get our leadership on board with the implementation and deployment of this new technology and how can we measure the impact of these new tools?
- Discussing concerns on the governance and safety of these tools and the potential unease from employees and patients to ensure we as HR leaders are confident in the implementation of new technology
- Learn how leaders explored the advantages for employees, possible safety risks and concerns and the assessments they put in place to overcome this before implementation
12:30 pm Networking Lunch
Strengthening Healthcare Culture and HR Partnerships for Success
1:30 pm Discover: Building a Strong Healthcare Culture and Strategic HR Partnerships for Organizational Success
Synopsis
- How can we cultivate a positive company culture in healthcare organizations to strengthen employee relationships and boost engagement?
- Creating an energized culture with company values that align with the organization’s mission and vision.
- How can HR collaborate with leadership to drive business strategy, maintain high employee engagement, and position the organization as an employer of choice?
1:50 pm Discover: Building a Thriving Culture: Strategies for Employee Engagement and Collaboration at Houston Methodist
Synopsis
Question & Answer Session Facilitated by the Chair
2:10 pm Develop: What More Can We Do To Strengthen Our Employee Relationships and Cultivate a Positive Company Culture
Synopsis
Question & Answer Session Facilitated by the Chair
2:30 pm Action: How Can We Ensure We as HR Can Collaborate Effectively To Drive These Partnerships & Maintain Great Culture?
Synopsis
Output Focused Action Session Facilitated by the Chair
2:50 pm Refreshment Break
Speed Learning
3:10 pm Speed Learning
Synopsis
In this quick-fire session, each table will be hosted by a HR leader who will share the secrets of their most high-impact leap; you then get the opportunity to question the host before moving on to your next table.
- Reduce the Impact of Attrition and Retain Your Team – Nicole Constantine
- Reinventing Employee Engagement in Healthcare HR Amidst Challenging Times – Joni Stephenson
- An Inclusive Approach to Employee Wellbeing – Jenny Zanetich
- MHS’s innovative Recruit, Train and Place (RTP) Staffing Model – William Osby