Conference Day Two

8:30 am Registration & Networking

9:30 am Chair’s Opening Remarks

  • Jay Kuhns Vice President Workforce Planning, People Results

Adapting to Ever-Changing Employee Needs and Shaping Culture to Promote Collaboration

9:40 am Discover: Building a Thriving Culture: Strategies for Employee Engagement and Collaboration at Houston Methodist

  • Arianne Dowdell Vice President, Chief Culture & Engagement Officer, Houston Methodist

Synopsis

  • Fostering Culture & Engagement: How Houston Methodist has built a strong organizational culture through employee resource groups,  engagement initiatives, and a focus on community involvement.
  • Sustaining Engagement in a Hybrid Model: Strategies for maintaining employee engagement in a hybrid work environment, ensuring inclusivity, and supporting continuous connection.
  • Collaboration Between HR and Leadership: The vital role of HR and leadership working together to develop business strategies that drive employee engagement and foster a collaborative workplace culture

10:00 am Discover: HR checkup: The latest trends & strategies driving healthcare retention

Synopsis

In the past five years, the average hospital has turned over 107% of its workforce. The impacts of this constant churn on healthcare organizations are nothing short of disastrous – high costs of hiring and onboarding new talent, countless missed shifts, skill gaps in crucial positions, and poor patient experiences. However, many leading medical systems are fighting back, focusing on benefits that emphasize family care and help to retain top talent. 

In this session, you’ll learn: 

  • Key benefits driving healthcare employee retention: Learn how employee care benefits improve patient and business outcomes 
  • How to tailor solutions to workforce needs: Discover personalized approaches to boost employee engagement and satisfaction, ensuring workforce continuity 
  • Strategies to improve patient experience and engagement: See how a well-supported workforce enhances patient interactions and access to care 

10:20 am Develop: What More Can We Learn From the Leaders Revamping Their Values and Culture to Reduce Turnover?

  • Arianne Dowdell Vice President, Chief Culture & Engagement Officer, Houston Methodist
  • Terri Kowalczyk VP, Global Enterprise Client Partnerships, Bright Horizons
  • Libby Apostol Manager, HR Benefits, Houston Methodist

Synopsis

Question & Answer Session Facilitated by the Chair

10:40 am Action: How Can We Ensure Our Values Underpin Our Culture and Create a Harmonious Environment for Employees?

Synopsis

Output Focused Action Session Facilitated by the Chair

11:00 am Networking Break

TRACK A ATTRACT

Improving the Candidate Experience
to Attract Critical Healthcare Talent

TRACK B DEVELOP

Optimizing Succession Planning to
Enhance Employee Experience & Build Transparent Talent Pathways

TRACK C RETAIN

Enhancing Employee Experience:
Tools for Combating Burnout and
Supporting Mental Health

TRACK D EVOLVE

Exploring Advantages, Implications
and Impact of Evolving Technology on
Healthcare HR

11:30 am Discover: Enhancing the Candidate Experience to Attract a New Pipeline of Healthcare Talent

Synopsis

  • How can we adapt our attraction and pipeline development strategy to elevate ourselves as employers?
  • What can we do to enhance the overall candidate experience and boost candidate engagement?
  • The Story of Candy Awards Success from Northwell Health

11:50 am Develop: What More Can We Learn About Marketing Our Job Roles and How That Can Enhance the Candidate Experience?

Synopsis

Question & Answer Session Facilitated by the Chair

12:10 pm Action: How Can We Adapt Our Recruitment Process to Better Suit Our Ideal Candidates and Further Enhance Their Experience?

Synopsis

Output Focused Action Session Facilitated by the Chair

11:30 am Discover: Flipping the Script on Succession Planning

  • Meagan Sutton Vice President Talent Management, Houston Methodist

Synopsis

  • Working to empower employee career development in a variety of ways to complement formal succession planning.
  • Placing the tools and resources back in the hands of employees to own and build their own successful career with the support of the organization and leader

12:10 pm Develop: What More Can We Learn from the Leaders Ensuring Succession Planning Remains Valuable for Employees?

  • Meagan Sutton Vice President Talent Management, Houston Methodist

Synopsis

Question & Answer Session Facilitated by the Chair

12:30 pm Action: How Can We Ensure Our Succession Planning Tools are Fit For Purpose to Enhance Employee Development?

Synopsis

Output Focused Action Session Facilitated by the Chair

11:30 am Discover: Engaging The Hearts of Caregivers to Increase Engagement and Retention

  • Rhonda Hall Chief Human Resources Officer - Southern California, Providence

Synopsis

  • How can we as HR leaders better take care of our caregivers?
  • A focus on how we engage our critical patient-facing workforce in order to retain and support them
  • The strategies from Providence on boosting engagement and building a supportive workplace that prioritizes employee experience for the patient care team to ultimately increase retention

11:50 am Develop: What More Can We Learn from the Leaders Focusing on Key Wellbeing Initiatives to Improve Support for Employees & Combat Burnout?

  • Rhonda Hall Chief Human Resources Officer - Southern California, Providence

Synopsis

Question & Answer Session Facilitated by the Chair

12:10 pm Action: How Can We Enhance the Employee Experience Further and Implement the Tools to Do This?

Synopsis

Output Focused Action Session Facilitated by the Chair

11:30 am Interactive Roundtable: Building the Case for Tech: Navigating Leadership Buy-In, Safety, and Impact in Healthcare

  • Mike Harmer Vice President Workforce Intelligence and Talent, Intermountain Health
  • Joe DiCarlo Chief People Officer, Clarest Health

Synopsis

  • How can we build a case and get our leadership on board with the implementation and deployment of this new technology and how can we measure the impact of these new tools?
  • Discussing concerns on the governance and safety of these tools and the potential unease from employees and patients to ensure we as HR leaders are confident in the implementation of new technology
  • Learn how leaders explored the advantages for employees, possible safety risks and concerns and the assessments they put in place to overcome this before implementation

12:30 pm Networking Lunch

Speed Learning

Speed Learning

  • Robert Perez Healthcare Background Check Expert, Pre-Check
  • Joni Stephenson Corporate Vice President Human Resources, Baptist Health
  • Wendy Barnett Chief Operating Officer, Metropolitan Healthcare Services
  • Jenny Zanetich VP Talent Management, Virtua Health
  • Colin Lyle SVP of Talent Innovation and Community Growth, RogueHire

Synopsis

In this quick-fire session, each table will be hosted by a HR leader who will share the secrets of their most high-impact leap; you then get the opportunity to question the host before moving on to your next table.

  • Reinventing Employee Engagement in Healthcare HR Amidst Challenging Times – Joni Stephenson
  • An Inclusive Approach to Employee Wellbeing – Jenny Zanetich
  • MHS’s innovative Recruit, Train and Place (RTP) Staffing Model – Wendy Barnett
  • 5 Talent Acquisition Metrics that matter the most! What you need to know about the 2025 Healthcare TA Benchmarking Study of over 200+ Health Systems! – Colin Lyle
  • Fixing Time-to-Fill: Smart Strategies to Overcome Your Staffing Challenges – Robert Perez

2:30 pm Chair’s Closing Remarks & End of Conference

  • Jay Kuhns Vice President Workforce Planning, People Results