8am PST – 2pm PST l 11am – 5pm EST

Timings below shown in EST

11:00 am Conference Registration & Networking

11:30 am What it Takes to Make a Leap a Reality

11:35 am Chair’s Welcome, Opening Remarks & Connection Before Content

Transform How You Take Care of the Caregiver During & After Times of Crisis

11:40 am Discover:Realigning HR to What’s Important to Your Caregivers to Enable You to Build the People Strategies Your Employees & Patients Need

Synopsis

• What needs to happen for HR to successfully step out of normal roles and responsibilities during times of crisis?
• The forward-thinking people strategies around staff redeployment, partnerships with other healthcare organizations, and teleworking that will have the biggest impact during and after the worst of the pandemic
• How Intermountain Healthcare rooted all its new people strategies in 2020 back to the insight it received from its caregivers on their need to be kept working, informed, safe, and well during the pandemic

12:00 pm Discover: Rethinking How to Capture & Sustain a Culture of Agility Across Your Remote & Front-Line Organization

  • Pamela Ries Chief Human Resources Officer , Spectrum Health
  • Norma Tirado Senior Vice President of Team Member Experience & Talent Development, Spectrum Health

Synopsis

• What do we need to do more of now to sustain the cultures of agility built across healthcare organizations during the pandemic?
• Rethinking what’s possible within HR to take care of the caregiver in times of extreme professional and personal stress
• How Spectrum Health is capturing the key lessons learnt from its pandemic response to continue to transform the way it supports its workforce once the worst of the crisis has passed

12:20 pm Discover: Leverage Engagement & Operational Data to Take a Holistic Approach to Your Caregivers’ Well-Being

  • Marty Wright Partner, Strategic Consulting, Press Ganey Associates

Synopsis

• Exploring key well-being insights to transform how we meet the needs of our caregivers
• Re-evaluating the most critical drivers of well-being and their impact on your business results
• Unpick how healthcare organizations can take new approaches to enhancing caregiver wellbeing as we emerge from the pandemic

12:40 pm Develop: What More Can We Learn from the Healthcare HR Leaders Rethinking How to Take Care of the Caregiver?

  • Heather Brace Chief People Officer , Intermountain Healthcare
  • Pamela Ries Chief Human Resources Officer , Spectrum Health
  • Norma Tirado Senior Vice President of Team Member Experience & Talent Development, Spectrum Health
  • Marty Wright Partner, Strategic Consulting, Press Ganey Associates

Synopsis

Question & Answer Session Facilitated by the Chair

12:55 pm Spotlight: MyAya & the Post Pandemic Marketplace

  • Danielle Robey Senior Vice President, Workforce Solutions , Aya Healthcare

1:00 pm Networking Break

TRACK A - ATTRACT

TRACK B -DEVELOP

TRACK C - RETAIN

Rethink How to Provide the Clinical Talent Your Patients Need

1.30 Discover: How Adventist Health Reduced Onboarding from Six Weeks to Five Days to Provide the Vital Support its Employees & Patients Needed

Breakaway from Traditional Performance Management in Healthcare

1.30 Discover: Re-Imagining Performance Appraisals During and Beyond the Time of Crisis

Drive Individual, Team & Organizational Resilience

1.30 Discover: Rethinking Your Wellness Strategy to Drive Individual & Organizational Resilience Across All Clinical Professions During Times of Crisis

• What radical thinking is required to overturn existing HR processes quickly and effectively?
• Rethinking how HR can provide critical support for its employees during periods of extreme pressure and sudden change
• How Adventist HealthCare’s new onboarding clinic enabled it to cut time to clear from six weeks to five days and provide the support its nurses and patients needed as new ICUs opened

• What the “experts” predicted about performance appraisals during COVID-19
• How Parkland Hospital streamlined and simplified performance appraisals for its clinical and nonclinical workforce
• How crisis-based appraisals could change performance management for the long-run

• What thinking do we need to challenge to bring individual, team, and organizational resilience to the forefront during times of crisis?
• Intertwining wellness and HR to take an intentional approach to burnout and address the unique drivers within each healthcare profession
• How Ochsner Health System pivoted its wellness strategy during the pandemic to adapt to the needs of its workforce and drive a value of professional wellbeing across the organization

Carlos Vargas, Vice President of Human Resources & Technology; Chief Human Resources Officer at Howard University Hospital, Adventist HealthCare
Nicole D’Uva
, Associate Vice President of Employee Health, Benefits and LifeWork Strategies, Adventist HealthCare

Stephanie Speights, SVP of Talent Management Development, Parkland Hospital

Dr Nigel Girgrah, Chief Wellness Officer, Ochsner Health System

Melissa Love, Vice President of Professional Staff Services & Human Resources, Ochsner Health System

1.50 Develop: What More Can We Learn from the Healthcare Organizations Rethinking Traditional Talent Acquisition Processes?

1.50 Develop: What More Can We Learn from the Healthcare HR leaders Breaking Away From Traditional Performance Management?

1.50 Develop: What More Can We Learn from the Healthcare Organizations Driving Individual & Organizational Resilience?

• Question & Answer Session

Carlos Vargas, Vice President of Human Resources & Technology; Chief Human Resources Officer at Howard University Hospital, Adventist HealthCare

Nicole D’Uva, Associate Vice President of Employee Health, Benefits and LifeWork Strategies, Adventist HealthCare

• Question & Answer Session

Stephanie Speights, SVP of Talent Management Development, Parkland Hospital

• Question & Answer Session

Dr Nigel Girgrah, Chief Wellness Officer, Ochsner Health System

Melissa Love, Vice President of Professional Staff Services & Human Resources, Ochsner Health System

2:05 pm Break

TRACK A - ATTRACT

TRACK B -DEVELOP

TRACK C - RETAIN

Open New Pipelines of Clinical Talent 

2.30 Discover: Redefining Your Employer Brand to Re-Energize & Inspire Your Current & Future Workforce

Transform the Healthcare Leadership Experience

2.30 Discover: Building Scalable & Sustainable Leadership Experiences that Will Transform How You Inspire & Energize Your Organization’s Leaders

Re-Energize Your Front-Line & Executive Workforce

2.30 Discover: Rethinking How to Align Purpose & Wellbeing For Your Executives & Front Line Workforce in 2021 & Beyond

• What new thinking do we need to apply to create an impactful and consistent employer brand for our candidates, our employees, and our patients?
• Re-imagining how we rebuild trust and transform engagement between employees and leadership across multi-site healthcare centres
• How Satellite Healthcare used the voice of its people as the foundation to transform its culture, drive resilience during times of crisis, and open a new pipeline of the right candidates

• What do we need to do differently to create a safe space for effective open dialogue between our leaders?
• The new approaches to leadership experiences that will enable your organization to transform idea generation and the way it celebrates talent
• How Moffit Cancer Center built a scalable, adaptable, and sustainable leadership experience program to enhance inclusion of ideas and diversity of approach, and build a safe space for its organization’s leaders during and after the peak of the pandemic

• What do we need to do differently to transform the effectiveness of our wellbeing initiatives during and after times of crisis?
• Challenging traditional thinking around what’s possible outside of the conventional realms of your EAP for frontline employees
• How ProMedica invested in a platform that weaves purpose and social determinants of health to provide more opportunity to its 6000 executives, bedside RNs and providers

Estrella Parker, Chief Human Resources Officer, Satellite Healthcare
Rick Barnett
, Chief Executive Officer, Satellite Healthcare

Liz Vogel, Director of Organizational Development, Moffit Cancer Center

Les Thompson, Chief Human Resources Officer, ProMedica

2.50 Develop: What More Can We Learn from the Healthcare Organizations Overturning Employer Brands?

2.50 Develop: What More Can We Learn from the Healthcare HR leaders Breaking Away From Traditional Leadership Experiences?

2.50 Develop: What More Can We Learn from the Healthcare Organizations Rethinking How to Align Wellbing & Purpose?

• Question & Answer Session

Estrella Parker, Chief Human Resources Officer, Satellite Healthcare
Rick Barnett
, Chief Executive Officer, Satellite Healthcare

• Question & Answer Session

Liz Vogel, Director of Organizational Development, Moffit Cancer Center

• Question & Answer Session

Les Thompson, Chief Human Resources Officer, ProMedica

3:05 pm Break

Transform HR Impact During Periods of Uncertainty & Instability

3:30 pm Discover: How Atrium Health, Using Enhanced Strategic Workforce Planning, Defined the Teammate-First Strategy Keeping the Enterprise Whole During Times of Instability

Synopsis

• What needs to happen for healthcare HR to be able to respond to a crisis, and beyond, with a consistent teammate-first mindset?
• The new approaches to internal redeployment that will enable you to reskill and upskill entire clinical and non-clinical functions effectively
• How Atrium Health HR maximized their HR Strategic Workforce Planning function and created the Teammate-First strategy and used it to review benefits, policies, leadership development and support and unexpected situations like virtual school

3:50 pm Discover:Making Bold Moves in Your HR Strategy During Times of Financial Uncertainty to Cement a People-First Culture Across Your Healthcare Organization

  • Paul Bolin Chief Human Resources Officer , Northern Light Health

Synopsis

• What traditional HR thinking do we need to challenge the most during times of financial instability and uncertainty?
• The new talent strategies that will enable you to accelerate the recruitment and onboarding of clinical and executive level employees during a time of crisis
• Why Northern Light Health’s commitment to keeping its workforce whole during a period of financial uncertainty has enhanced employee engagement and resulted in almost a 25% increase in retention since the pandemic begun

4:10 pm Discover: How One Children’s Hospital Leveraged Culture Transformation as the Red Thread for Navigating Uncertainty

  • Nerissa Morris SVP & Chief Human Resources & Diversity Officer, Cincinnati Children’s Hospital

Synopsis

• What do we need to do more of to ensure we stay true to who we are as an organization during periods of disruption?
• The new HR thinking required for an effective, future-focused culture transformation across your patient facing and remote workforce
• How Cincinnati Children’s Hospital’s multi-pronged workforce strategy enabled it to make more guided decisions for its employees and patients during the peak of the pandemic

4:30 pm Discover: Challenging Traditional Thinking to Prepare for The New World of Labor Relations in Healthcare

Synopsis

• Exploring how the legislative and regulatory agenda under the Biden-Harris administration will impact labor and employee relations in healthcare
• Re-examining the reality of labor organizing in the COVID-19 era: Lessons learned and what to expect next
• What every healthcare organization needs to stop, start, and continue to do today to prepare for success

4:50 pm Develop: What More Can We Learn from HR Leaders Rethinking Traditional Career Paths For the Hourly Workforce?

  • Sebastien Girard Senior Vice President of Workforce Engagement, Atrium Health
  • Paul Bolin Chief Human Resources Officer , Northern Light Health
  • Nick Munday Managing Director, IRI Consultants
  • Nerissa Morris SVP & Chief Human Resources & Diversity Officer, Cincinnati Children’s Hospital

Synopsis

Question & Answer Session Facilitated by the Chair

5:05 pm End of Conference Day One