8am PST – 2pm PST l 11am – 5pm EST

Timings below shown in EST

7:30 am Conference Registration & Networking

8:20 am What it Takes to Make a Leap a Reality

8:30 am Chair’s Welcome, Opening Remarks & Connection Before Content

  • Jay Kuhns Vice President, Strategic Planning, IRI Consultants

Transform the Employee Experience in Healthcare

8:40 am Discover: Rethinking How to Create the Unparalleled Human Experience in Healthcare

  • Carole Hackett Chief Human Resources Officer, Houston Methodist
  • Thomas Vernon Vice President of Talent & Experience, Houston Methodist

Synopsis

  • What can we do better to meet the forever-changed needs, priorities and expectations of healthcare employees and create an employee experience that would
    embrace the workforce of the future?
  • Fresh approaches to differentiate between work life balance, work life integration and life.
  • How Houston Methodist is re-imagining their employee value proposition to shift from work-life integration to a humancentric approach that supports the needs and desires of the whole person.

9:00 am Discover: Advancing the Strategic Direction of the Healthcare Organization

Synopsis

  • What can we do to improve the way we pro-actively steer the strategy in our healthcare organizations?
  • Challenging traditional relationship-focused HR business partner roles.
  •  How Intermountain Healthcare have created a virtual HR business partner hub to facilitate scale-up more efficiently, track the HR work and advance the strategic direction of the healthcare organization.

9:20 am Discover: The High-Impact Personal Development Strategies That Will Improve Recruitment & Increase Retention

  • Adele Webb Executive Dean of Healthcare Initiatives, Strategic Education, Inc.

Synopsis

  • Revisiting the current healthcare provider landscape and the importance of professional development in gaining and retaining staff.
  • Discover examples of successful implementation of a program that moves the needle on professional development programs.
  • Taking new approaches to identifying and implementing the strategic tools for… tools for your professional development toolbox.

9:40 am Develop: What More Can We Learn from the Healthcare HR Leaders Rethinking How to Transform the Employee Experience?

  • Carole Hackett Chief Human Resources Officer, Houston Methodist
  • Thomas Vernon Vice President of Talent & Experience, Houston Methodist
  • Adele Webb Executive Dean of Healthcare Initiatives, Strategic Education, Inc.

10:00 am Action: What Are You Now Going to Do Differently to Build a Better Employee Experience in Your Healthcare Organization?

10:20 am Spotlight Presentation with Trusted

  • Dani Bowie Vice President of Clinical Strategy & Transformation, Trusted Health

10:25 am Structured Networking Break & Refreshments Break

TRACK A – ATTRACT

Prioritizing Diversity to Expand Healthcare Candidate Pools

11:10 am Discover: How Do We Run a Successful Healthcare Workforce Diversity Initiative to Better Reflect the Patients We Serve?

Synopsis

  • Who do we recruit and why we should hire more intentionally from the
    community?
  • Discover radical approaches to recruiting diversely for high pay-off.
  • How Cleveland Clinic is redesigning employee requirements to skillsfirst hiring where possible to expand healthcare candidate pools.

11:30 am Discover: Understanding Constraints and Barriers in Healthcare Hiring

  • Danielle Robey Senior Vice President of Workforce Solutions, Aya Healthcare

Synopsis

  • Understand market trends and underlying root causes impacting the current state.
  • Identify barriers that negatively affect hiring and recruitment.
  • Develop strategies to navigate the road ahead.

11:50 am Develop: What More Can We Learn from the Healthcare HR Leaders Recruiting Diverse Talent?

12:10 pm Action: What Are You Now Going to Do Differently to Recruit Diverse Talent in Your Healthcare Organization?

Synopsis

Output Focused Action Session Facilitated by the Chair

TRACK B -DEVELOP

Upskilling to Create New Pipelines of Clinical Talent

11:10 am Discover: Filling the Gap: Creating Innovative & Sustainable Talent Pipelines to Meet Critical Healthcare Workforce Shortages

  • Jerry Baake Manager of Workforce Development, Advocate Aurora Health

Synopsis

  • How can healthcare systems break away from relying on traditional recruitment methods to create new and innovative pipeline programs?
  •  Exploring intersections between racial equity and workforce development.
  • How Advocate Aurora Health is upskilling and advancing its workforce to increase employee retention.

11:30 am Discover: Talent Development Reset: Components for Success

  • Patrick Zvara Executive Director Talent Management & Organization Development, Cedars-Sinai

Synopsis

  • How can we rethink the traditional learning and talent development model to be more impactful, strategic, and scalable?
  • What prerequisites are needed to move beyond the traditional development model?
  •  What are some new tactics and programming that Cedars-Sinai is delivering that have seen high engagement and success?

11:50 am Develop: What More Can We Learn from the Healthcare HR Leaders Building Sustainable Talent Pipelines?

  • Jerry Baake Manager of Workforce Development, Advocate Aurora Health
  • Patrick Zvara Executive Director Talent Management & Organization Development, Cedars-Sinai

12:10 pm Action: What Fresh Thinking Are You Now Going to Apply to Upskill the Healthcare Workforce of the Future?

TRACK C – RETAIN

Rethink Compensation & Benefits in Healthcare

11:10 am Discover: Pay to Stay: Repositioning Compensation as a Value Driver to Successfully Compete in the Modern Talent Market

  • Gary Russo Director of Workforce Intelligence, Providence

Synopsis

  • How do we build the business case for strategically critical wage increases?
  • Leveraging retention analytics and value models to identify where pay increases are win/win for employees and the business.
  • How Providence was able to demonstrate several million dollars in net savings by identifying areas where pay was a strong driver of retention.

11:30 am Discover: Creating a Talent Strategy In Unconventional Times

  • Yvonne Gardner Principal Consultant - Human Resources and Compensation Consulting Practice, Gallagher

Synopsis

  •  Confronted with labor shortages and dramatic upward pay pressures, how can healthcare organizations succeed in unconventional times?
  • Understanding the challenge drawing on insights from extensive healthcare databases and discussing shortcomings of traditional approaches.
  • Review unconventional approaches being used by others to succeed in today’s environment.

11:50 am Develop: How Can we Better Our Understanding of Compensation from the HR Healthcare Leaders?

  • Gary Russo Director of Workforce Intelligence, Providence
  • Yvonne Gardner Principal Consultant - Human Resources and Compensation Consulting Practice, Gallagher

12:10 pm Action: What Are You Now Going to Do Differently to Transform Your Compensation Plan in Your Healthcare Organization?

Track D – Enhance

Transforming Technology & Machine Learning in Healthcare

11:10 am Discover: Transforming Healthcare HR to Think with a Digital Leadership Mindset

  • Mike Harmer AVP, Workforce Optimization & Human Resources, Intermountain Healthcare

Synopsis

  • How can we use machine learning to disrupt the HR analytics supply chain?
  • Enabling our healthcare HR departments to think in terms of technology efficiency and automation.
  • How Intermountain Healthcare are leading digital transformation in HR to increase effectiveness in their processes.

11:30 am Discover: Increasing organization impact when leading with employee centered design and leveraging technology

  • Jeff Donnay Director, Solution Sales, Employee Experience, ServiceNow
  • Erin Hjort Executive Director, Human Resources, CentraCare

Synopsis

  • How CentraCare navigated the pandemic with agility, enhancing their vision of experience with automation to ensure an employee first approach that also created technological efficiencies
  • Why beginning HR technology investment with an employee experience platform resulted in fast impact and facilitated stronger change management through a broader HCM change
  • Where CentraCare is headed next with a vision to streamline the employee experience with IT and HR

11:50 am Develop: What More Can We Learn from the HR Leaders Pioneering the Digital Revolution in Healthcare?

  • Mike Harmer AVP, Workforce Optimization & Human Resources, Intermountain Healthcare
  • Jeff Donnay Director, Solution Sales, Employee Experience, ServiceNow
  • Erin Hjort Executive Director, Human Resources, CentraCare

12:10 pm Action: What Are You Now Going to Do Differently to Drive Digital Transformation in Your Healthcare Organization?

12:30 pm

Lunch break

Unlocking Efficiencies in Talent Acquisition

1:20 pm Discover: Redesign Your Hiring Process to Cut Time-to-Hire by 100%r: Redesign Your Hiring Process to Cut Time-to-Hire by 100%

  • Colin Lyle System Director of Talent Acquistion, Advent Health

Synopsis

  • How do we do more with less and take advantage of existing talent pipelines to shorten the recruitment process?
  • Increase your hiring volume by centralizing recruitment models and rethinking the screening process
  • How AdventHealth cut the time from application to offer by 100-150% and increased conversions by 30% through creating sole decision makers.

1:40 pm Discover: Current State of Talent Acquisition and Recent Innovative Practices

Synopsis

  • In today’s labor market, Talent Acquisition has become increasingly difficult and must be met with new strategies, tactics, insights and knowledge.
  • This session will provide a glimpse into the candidate market and challenges of acquiring talent in healthcare roles.
  • Key learnings from new initiatives (and some old ones) will be shared to help your Talent Acquisition teams break the barriers to success.

2:00 pm Develop: What More Can We Learn from the Healthcare HR Leaders Cutting Time to Hire?

  • Colin Lyle System Director of Talent Acquistion, Advent Health
  • Dana Cates Director, Lean Human Capital by symplr
  • Cathy Henesey Vice President Talent Acquisition, AdventHealth

2:20 pm Action: What Are You Now Going to Do Differently to Radically Decrease Application to Offer Time in Your Healthcare Organization?

Advancing Career Pathways for Top Healthcare Talent

1:20 pm Discover: Re-thinking Recruitment Capacity for Healthcare Vacancy Rate Decline

  • Nakesha Lopez Chief Human Resources Officer, Baylor Scott & White Health

Synopsis

  • How can we reduce the exponential increase in healthcare job vacancies?
  • Fresh approaches to gaining executive and financial buy-in, by leveraging projective analytics.
  • How Baylor Scott & White Health made efficiency gains in recruitment processes, increased recruiter capacity through recruitment incentives and market competitiveness and sourced candidates externally, that resulted in a steady decline of vacancy rates across the board

1:40 pm Discover: Creating Opportunity Through Career Mobility – Engaging a Diverse Workforce

  • David Mafe Chief Diversity Officer and Vice President of Human Resources, UCHealth
  • Hanna Patterson Vice President of Employer Experience, Guild

Synopsis

  • Discuss how the country’s most innovative employers are creating opportunities for America’s workforce through education, skilling, and career mobility.
  • Learn about the ways diverse employees are engaging in upskilling to advance their careers and economic mobility.
  • Share ideas about driving cultural change to build internal talent pipelines.

2:00 pm Develop: How Can We Think Differently About Career Pathways in Healthcare?

  • David Mafe Chief Diversity Officer and Vice President of Human Resources, UCHealth
  • Hanna Patterson Vice President of Employer Experience, Guild
  • Nakesha Lopez Chief Human Resources Officer, Baylor Scott & White Health

2:20 pm Action: What Fresh Thinking Are You Now Going to Apply to Grow a New, Engaged Healthcare Workforce?

Re-Energize Your Front-Line & Executive Workforce

1:20 pm Discover: Rethinking How to Engage Experienced Healthcare Employees to Enhance Knowledge Transfer & Reduce Turnover

  • Liz Vogel Director of Organizational Development , Moffit Cancer Center

Synopsis

  • How can we totally rethink our approach to tackling the growing healthcare talent shortage?
  • Re-engaging experienced healthcare talent to better align with individual motivations and to repurpose critical professional experience across your organisation
  • How Moffit Cancer Center is providing new opportunities to its most experienced employees to mitigate the impact of early retirement and boost retention

1:40 pm Discover: Redesigning Work to Match Today’s Talent Realities

  • Julie Ann Alvarado-Dubek Executive VP, Chief Human Resource Officer, Banner Health
  • Sarah Keisling Executive Director HR Technology, Operations, and Talent Development, Banner Health
  • Megan Beane People and Purpose Strategic Initiatives, Workday

Synopsis

The current talent crisis has spurred organizations to rethink acquisition and retention strategies. But many healthcare workers are seeking a fundamental change in their relationship to work. In response to feedback from employees, contractors, and candidates, Banner Health has reimagined our entire approach to staffing and contract labor with a new program called Work Your Way:

  • How to reimagine worker classifications in a way that provides both corporate employees and clinicians with more choice in the way their jobs are structured and how they deliver their work.
  • How one organization leveraged an internal staffing agency structure to lessen dependency on third party contingent labor sources and improve opportunity across worker types.
  • How to gain alignment on bold changes to workforce management so you can deliver on worker satisfaction and retention goals.

2:00 pm Develop: What More Can We Learn from the Healthcare HR Leaders Re- Thinking Knowledge Transfer?

  • Liz Vogel Director of Organizational Development , Moffit Cancer Center
  • Julie Ann Alvarado-Dubek Executive VP, Chief Human Resource Officer, Banner Health
  • Sarah Keisling Executive Director HR Technology, Operations, and Talent Development, Banner Health

2:20 pm Action: What Are You Now Going to Do Differently to Create New Opportunities in Your Healthcare Organization to Retain Top Talent?

Re-imagining the Future of Healthcare Work

1:20 pm Discover: Meeting The New Expectation For Workforce Insights

  • Corey Bucher Assistant Vice President of Strategic Workforce Planning, Atrium Health

Synopsis

  • How has the pandemic fundamentally changed the expectation of workforce data insight expectations?
  • The fresh approach to Functional Vacancy: Knowing the exact workforce available today.
  • How Atrium Health create daily consolidated workforce tracking and insights: The evolution from the creation of a near real-time consolidated view critical measures to AI based real-time insights.

1:40 pm Discover: Discover: The Future of Work is Now: Offering Child Care Benefits is Essential

Synopsis

  • How the pandemic has shifted working parents’ expectations and what employers can do to meet them
  • Why child care benefits are one of the most impactful benefits to offer working parents today
  • How employers are taking advantage of this opportunity today

2:00 pm Develop: What More Can We Learn from the Healthcare HR Leaders Meeting Employee Expectations?

  • Corey Bucher Assistant Vice President of Strategic Workforce Planning, Atrium Health
  • Dan Figurski President , KinderCare Education

2:20 pm Action: What Are You Now Going to Do Differently to Utilize Data & Analytics in Your Healthcare Organization?

2:40 pm

Break

Advance DE&I For Your Diverse Healthcare Employees

3:20 pm Panel Discussion: Changing the Conversation Around How We Advance DE&I in Healthcare

  • Laura Long Vice President of National Equity, Inclusion & Diversity, Kaiser Permanente
  • Mark Dunn Chief Diversity, Inclusion & Talent Management Officer, Vidant Health
  • David Boyd Williams System Vice President, Diversity, Inclusion & Belonging, CommonSpirit Health

Synopsis

  • What are the biggest barriers we face in driving DE&I up the agendas of our organizations’ leaders?
  • How do we create and strengthen cultures of inclusion in our health systems?
  • Rethinking how to then equip our leaders, directors and managers with the tools they need to lead the conversation and encourage participation in our most critical DE&I initiatives.
  • What are the creative approaches we can take to proactively source candidates from underrepresented communities or both clinical and non-clinical positions?
  • What do we need to do more of to build clear personal and professional pathways for diverse healthcare employees?
  • The new thinking required to effectively design, build, and measure the progress of diversity initiatives across our recruitment and development practices.
  • How do and how should DE&I efforts be reflected in the communities we work and build?

3:50 pm Spotlight Presentation with AMN

  • Angelo Venditti Executive Vice President/ Chief Nurse Executive/ Chief Patient Experience Officer, Temple Health – Temple University Health System

3:55 pm Break

4:10 pm Discover: Froedtert Health’s Mission to Eradicate Racism in the Workplace

Synopsis

  • What more can we do to put equity between employees first in one of the most segregated cities in the US?
  • Fresh approaches to creating transparency with the communities we serve.
  • How Froedtert Health is working to eradicate racism in all parts of the employee life cycle and seeing measurable results.

4:30 pm Discover: Discover: Case Study Session brought to you by Essential Bright Horizons

  • Shaun Smith Senior Vice President & Chief People Officer, NYP
  • Angela Jones Vice President, Global Enterprise Client Partnerships, Bright Horizons

4:50 pm Discover: Walking in Their Shoes: A Human-Centered Approach to Removing Barriers for the Workforce

  • Kelly Oliphant Vice President of Organizational Development, Equity, Diversity & Inclusion, Memorial Hermann Health System

Synopsis

  • What can we do to better understand our diverse healthcare employees? Taking a human-centered approach to benefits and talent.
  • How Memorial Hermann Health System have created 9 personas to understand what their healthcare workforce needs on a more personal level, to remove barriers for growth.

5:10 pm Develop: What More Can We Learn from the Healthcare HR Leaders Driving Diversity, Equity & Inclusion in Healthcare?

  • Eric Humprhey Chief Human Resources Officer, Froedtert Health
  • Kelly Oliphant Vice President of Organizational Development, Equity, Diversity & Inclusion, Memorial Hermann Health System

Synopsis

Question & Answer Session Facilitated by the Chair

5:30 pm Action: What Are You Now Going to Do Differently to Build A More Inclusive Future For Your Healthcare Organization?

Synopsis

Output Focused Action Session Facilitated by the Chair

5:45 pm Spotlight Presentation with Visier

Synopsis

5:50 pm End of Conference Day One

6:00 pm Drinks Reception

Synopsis