8am PST – 2pm PST l 11am – 5pm EST

Timings below shown in EST

10:30 am Conference Registration & Networking

11:00 am Chair’s Welcome & Recap of Day One

Provide Equal Future Opportunity for All Employees & Patients

11:05 am Discover: The New Approaches to Alleviating Disparity Outcomes & Eliminating Differences For Your Diverse Employees & Patients

  • Ovell Barbee Senior Vice President of Human Resources, Spectrum Health

Synopsis

• What do we need to do more of now to build an anti-racism sentiment into the fabric of our healthcare organizations?
• Rethinking how to equip your leaders with the tools they need to lead the conversation and encourage participation in your most critical ED&I initiatives
• How Spectrum Health designed a landmark “Day of Understanding” for it’s 30,000 employees as a catalyst for future change and the creation of a new DE&I movement across the organization

11:25 am Discover:Rethinking What It Takes to Align Clinical & Cultural Excellence

  • Dick Argys Chief Culture & Administrative Officer, Boston Children’s Hosptial

Synopsis

Download the event guide for full session details

• What new thinking do we need to apply to genuinely transform employee and patient satisfaction?
• The unique approaches to benefits, inclusivity, and leadership development that will boost engagement and retention
• How Boston Children’s Hospital pioneered a total culture transformation to match its internal culture with its external recognition as the US’s top children’s hospital

11:45 am Discover: Rethinking How to Close Gaps in the Professional Development & Economic Health of Your Diverse Team Members

  • David Cook Chief Human Resources Officer, TriHealth

Synopsis

• What do we need to do more of to build clear personal and professional pathways for our diverse healthcare employees?
• The new thinking required to effectively design, build, and measure the progress of diversity initiatives across your recruitment and development practices
• Step inside Tri Health’s multi-pronged approach to fighting inequity by creating future development and economic opportunity for its team members and the communities they serve

12:05 pm Discover:Case Study Presentation Delivered By Guild Education

12:25 pm Develop: What More Can We Learn from the Organizations Rethinking How to Provide Opportunity to All Caregivers & Patients?

  • Ovell Barbee Senior Vice President of Human Resources, Spectrum Health
  • Dick Argys Chief Culture & Administrative Officer, Boston Children’s Hosptial
  • David Cook Chief Human Resources Officer, TriHealth

Synopsis

Question & Answer Session Facilitated by the Chair

12:40 pm Spotlight: Showing Your Multidimensional Workforce a Clear Path to Retirement

  • Colin Pierce Managing Director, National Healthcare Practice Leader , TIAA

12:50 pm Networking Break

Leverage Lessons Learnt In 2020 to Drive HR Innovation

1:15 pm Discover: Building the Agile Teams & Processes You Need to Respond to Significant Change Across Your Healthcare Organization

Synopsis

• What new thinking is required to ensure HR is meeting the needs of a healthcare organization in times of crisis?
• The new models that will bring together the horizontal and vertical workflows required for tight team alignment, strong project management, and genuine innovation within HR
• How HR at Sanford Health challenged traditional thinking to ensure consistent and exceptional delivery of HR services throughout the pandemic

1:35 pm Discover: Sustaining Momentum & Applying Key Learnings from 2020 to Accelerate HR Innovation in Healthcare

Synopsis

• What thinking do we need to challenge to be able to genuinely accommodate our employees bringing their whole selves to work in healthcare?
• The fresh, non-traditional approaches to benefits, HR delivery models, leadership development and D&I l that will make a genuine impact on your people
• How Christus Health applied out-of-the-box HR thinking to support its front-line workforce and executives through the pandemic, and is leveraging lessons learned during this time to accelerate future HR innovation

1:55 pm Discover: Human-centered Approaches to Transform Learning & Resiliency

  • Kelly Oliphant Vice President of Organizational Development, Learning & Clinical Education, Memorial Hermann Healthcare System

Synopsis

  • What new thinking is required to create the more human workplace that draws in and develops the best people?
  • New approaches to evaluating personal needs and shaping career journeys that recognize employees’ diverse backgrounds and needs
  • How Memorial Hermann is tearing down HR silos and reframing their talent investments in the context of the total employee experience

2:15 pm Develop: What More Can We Learn from Those Rethinking How to Transform HR Impact & Long-Term Innovation?

  • Darren Walker Chief People Officer , Sanford Health
  • Ashley Ridgeway-Washington Interim Vice President of Human Resources, CHRISTUS Healthcare
  • Kelly Oliphant Vice President of Organizational Development, Learning & Clinical Education, Memorial Hermann Healthcare System

Synopsis

Question & Answer Session Facilitated by the Chair

2:30 pm Spotlight: Spotlight Presentation Delivered by Lyra Health

2:40 pm Break

Re-Imagine Team Member Support For Healthcare Employees Who Need it the Most

3:05 pm Discover: Rethinking How We Provide Financial Support & Future Opportunity to Our Healthcare Employees Who Need it the Most

  • Karen Frenier Chief Human Resources Officer , Orlando Health
  • Joy Sylvester Assistant Vice President of Total Rewards & Corporate HR Operations, Orlando Health

Synopsis

• What needs to change for us to be able to provide more opportunity to our employees on the lowest wage?
• The new approaches to support funds, tuition reimbursement, and the living wage that will make a genuine difference to your team members today, and set them up on a pathway to success in the future
• How Orlando Health has transformed the way it supports its team members on the lower end of the pay roll to live locally, enrol in school, and be on a clear pathway to professional and personal growth

3:25 pm Discover: Circling Our Team with Compassion During the COVID-19 Crisis: A LEAP in Hackensack Meridian Health’s Team Member Relief Fund

  • Tria Deibert Vice President of Culture Hackensack, Meridian Health
  • Stephanie Giordano Senior Vice President, Strategic Initiatives , Hackensack Meridian Health Foundation

Synopsis

• What can we do to reimagine and rethink how we provide financial support to our team members?
• How to lean into your culture, build strong internal partnerships engage your community in unique ways to drive your employee relief programs forward
• How Hackensack Meridian Health assembled the Circle of Compassion program to provide 2 million dollars to more than 1900 team members who were severely impacted financially by the COVID-19 crisis

3:45 pm Discover: Rethinking How We Meet Our Caregivers Where They Are for Resilience and Performance

Synopsis

• What do we need to do differently to change the way our clinical team members approach their own wellbeing during periods of disruption?
• The new thinking required to transform the impact of your new, scalable financial wellness initiatives
• How Boston Medical Center redesigned the way it took care of the caregiver during the peak of the pandemic to enhance workforce resilience on the front-line

4:05 pm Discover: Helping the Helpers: Tackling mental health challenges virtually

Synopsis

• What do we need to do differently to tackle stress and anxiety among our frontline healthcare workers?
• Taking new approaches to provide quick and easy care that will enable healthcare workers to manage financial difficulties, find a home and work-life balance, and meet today’s ever-changing demands
• How Banner Health & Teladoc Health are leveraging new approaches to well-being and technology to meet the needs of employees and organizations today and in the future

4:25 pm Develop: What More Can We Learn from Those Rethinking How to Provide Support to Healthcare Employees?

  • Karen Frenier Chief Human Resources Officer , Orlando Health
  • Joy Sylvester Assistant Vice President of Total Rewards & Corporate HR Operations, Orlando Health
  • Tria Deibert Vice President of Culture Hackensack, Meridian Health
  • Stephanie Giordano Senior Vice President, Strategic Initiatives , Hackensack Meridian Health Foundation
  • Lisa Kelly-Croswell Chief Human Resources Officer, Boston Medical Center
  • Dr. Julia Hoffman Vice President of Behavioral Health Strategy, Teladoc Health
  • Nicole B. Stec Associate Director, Well-Being, Banner Health

Synopsis

Question & Answer Session Facilitated by the Chair

4:40 pm Break

4:50 pm Roundtable Discussions

Synopsis

Download the event guide for full session details

Each of the tables is hosted by a strategic healthcare HR leaders. The first 10 minutes will be spent with the host telling the story of their leap; you then get the chance to question the host and join in
discussion on the topic with other participants on your table.

Rethinking How We Can Support the Wellbeing of Our Clinical Employees After the Height of the Pandemic
Nicole D’Uva, Associate Vice President of Employee Health, Benefits and LifeWork Strategies, Adventist HealthCare

What Do We Need to Stop, Start & Continue to Do to Tackle Racial Equity For Our Employees & Our Patients?
Stephanie Speights, SVP of Talent Management Development, Parkland Hospital

The New Approaches to Building Sustainable DE&I Programs for All Clinical Employees, Leaders, & Staff
Tomya Watt, Vice President, Talent Acquisition and Mobility & Chief Diversity Officer, Memorial SloanKettering Cancer Center

Rethinking the Cultural Implications of Permanent Telework in Healthcare
Kit Brady, Vice President of Human Resources & Environment Of Care, Gillette Children’s Specialty Healthcare

5:15 pm Chair’s Closing Remarks and End of Conference