7:30 am Conference Registration & Networking
7:50 am Chair’s Welcome & Recap of Day One
Re-Engage Your Clinical & Non-Clinical Talent
8:00 am Discover: Unlocking the Secrets to Award Winning Culture & Employee Engagement
Synopsis
• What can we do to improve employee engagement in our healthcare communities?
• Fresh approaches to optimizing the employee value proposition to drive a culture of employee engagement.
• How two different Healthcare organizations were able to transform their apathetic culture to a culture of transparency, development, trust, collaboration, and full engagement – validated by 8 consecutive Great Place to Work Certification™ designations and 3 Fortune Magazine Awards.
8:20 am Discover: The Critical Need to Tell Your Story in the Current Labor Relations Environment
Synopsis
• Learn the latest insights on labor relations from the front line of health care labor organizing and campaigns.
• Learn how to design a robust, contemporary employer brand message.
• Understand how this strategy addresses both talent acquisition and union avoidance challenges.
8:40 am Develop: What More Can We Learn from the Organizations Rethinking How to Improve Employee Engagement & Drive Brand Culture?
Synopsis
Question & Answer Session Facilitated by the Chair
9:00 am Action: What Are You Now Going to Do Differently to Boost Employee Engagement in Your Healthcare Organization?
Synopsis
Output Focused Action Session Facilitated by the Chair
9:10 am Refreshments Break
TRACK A – HUMAN CENTRIC HEALTHCARE STRATEGIES
Energizing & Listening to the Employee Voice
9:40 am Discover: Rethinking the ‘Great Resignation’ & Adapting to a Generational Shift
Synopsis
- How can we think differently about the ‘Great Resignation’?
- Fresh approaches to listening, taking action and ninvesting on the feedback from 25,000 employees.
- How Centura Health are rethinking how to adapt to the generational shifts in the healthcare market that have resulted in a talent acquisition increase and a 15% decrease in employee turnover.
10:00 am Discover: Rethinking Safety Culture: Charting the Future Using Employee Voice
Synopsis
- Assessing a health system’s safety culture is critical to understanding and improving both employee and patient safety, yet many existing measures are inconvenient, lack clear action, apply only to clinical staff, and don’t address expanded workplace factors such as psychological safety.
- Hear how a leading healthcare system reimagined the measurement of their safety culture, creating a brief, reliable, valid, and actionable survey applicable to all team members.
- Learn how a new form of employee listening — crowdsourcing — resulted in fast, real-time actions cocreated by team members to drive change and motivate adoption of new safety best practices.
10:20 am Develop: What More Can We Learn from the Organizations Rethinking How to Engage & Listen to the Employee Voice?
10:40 am Action: What Are You Now Going to Do Differently to Utilize Data in Your Healthcare Organization?
TRACK B – TAKING CARE OF THE CAREGIVER
Boosting Connectivity in a Post-Pandemic Healthcare Environment
9:40 am Discover: Destigmatizing Mental Health to Support & Retain Healthcare Employees
Synopsis
- How can we ensure workforce wellbeing is a top priority company-wide to increase retention of our caregivers?
- Addressing burnout and mental health in healthcare – reversing the taboo by starting with authenticity from leaders.
- How Ochsner Health System pioneered the simple but effective strategies to normalize mental health for healthcare workers.
10:00 am Discover: Harnessing the Power of Integrated Experience Data to Improve the Care Experience at Vidant Health
Synopsis
- Using integrated experience data (e.g., employee, patient, provider) to prioritize opportunities and create a unified culture at Vidant Health
- Key lessons learned for executing a multi-disciplinary approach involving the CXO, CHRO, Chief Diversity Officer, CMO, and Chief Wellness Officer
- The strategies and tactics deployed to improve the human connections across the organization
10:20 am Develop: What More Can We Learn from the HR Healthcare Leaders Driving Connectivity?
10:40 am Action: What Are You Now Going to Do Differently to in Your Healthcare Organization to Connect Your People?
10:50 am Refreshments Break
Understanding the Individual to Adapt to a Generational Shift
11:20 am Discover: HR Alignment + Technology Innovation = HR Excellence
Synopsis
- Pursuing Excellence: Collaborating to align and innovate data management.
- Re-imagining Excellence: Moving from transaction to value with inclusiveness and human kindness.
- Sustaining Excellence: Imagining the future of HR service and support.
11:40 am Discover: Know Who You’re Hiring: Building a Workplace of Trust and Safety with Identity Verification
Synopsis
• Learn how you can hire with confidence, speed, and trust by having identity verification as part of your hiring workflow.
• See how confirming identity early in the screening process can improve the candidate experience and show that you’re committed to creating a safe workplace.
• Uncover the benefits of using a digital identity wallet to gain access to pre-verified candidates with the credentials you need.
12:00 pm Develop: What More Can We Learn from the Healthcare HR Leaders Leveraging Data Management?
12:20 pm Action: What Are You Now Going to Do Differently to in Your Healthcare Organization to Truly ‘Hear’ Your People?
Synopsis
Output Focused Action Session Facilitated by the Chair
12:30 pm Networking Lunch
Speed Learning Discussions
1:30 pm
Synopsis
Each of the tables is hosted by a strategic healthcare HR leader. The first 10 minutes will be spent with the host telling the story of their leap; you then get the chance to question the host and join in discussion on the topic with other participants on your table.