7:00 am Conference Registration & Networking

8:00 am What it Takes to Make a Leap a Reality

8:10 am Chair’s Welcome, Opening Remarks & Connection Before Content

  • Jay Kuhns Vice President - Strategic Planning, IRI

Re-Ignite a Culture of Wellbeing to Revitalize Your Healthcare Employees

8:20 am Discover: Re-Igniting Culture by Taking Care of the Whole Person

Synopsis

  • How do we engage healthcare employees in our culture from Day 1?
  • The design thinking approach to reigniting culture.
  • How Advent Health made a team member pledge to care for the whole person which decreased nursing turnover by 10%, allowed for 26,000 new hires and empowered healthcare employees to build their own futures.

8:40 am Discover: Introducing Healthcare ‘Keystone Positions’ – And Why You Should Prioritize Them

  • Venkata Rao Vice President of Human Resources, KVC Health Systems

Synopsis

  • What tangible work can we do to prevent burnout?
  • How to identify keystone positions in your healthcare organization.
  • How KVC Health Systems is identifying keystone positions to support them to prevent high turnover, reduced patient services and impacted revenue.

9:00 am Discover: Your Culture Is Not Enough in Today’s Labor Environment

Synopsis

  • Understand the rapidly evolving labor relations landscape in health care
  • Understand the new and innovative tactics used by organized labor to connect with your workforce
  • Learn specific actions steps to taken now to protect your organization

9:20 am Develop: What More Can We Learn from the HR Leaders Rethinking How to Take Care of the Caregiver?

Synopsis

Question & Answer Session Facilitated by the Chair

9:40 am Action: What Are You Now Going to Do Differently to Increase a Culture of Wellbeing in Your Healthcare Organization?

Synopsis

Output Focused Action Session Facilitated by the Chair

10:00 am Spotlight: Trusted Share Their Insights

10:10 am
Speed Networking

TRACK A – ATTRACT

Rapid & Community Driven Talent Acquisition Strategies

11:00 am Discover: Building Communities to Hire 25,000+ Healthcare Workers

  • Teri Manno Vice President of Talent Acquisition, Northwell Health

Synopsis

  • How can we engage passive candidates by building communities?
  • The power of social media as a TA tool.
  • How Northwell Health hired over 25,000 healthcare employees over the last 12 months through their talent acquisition strategy.

11:20 am Discover: A Health First Success Story: The Future is Well

  • Jeff Jurinak Vice President HR Hospital Division & Talent Acquisition, Health First
  • Adam Miller Client Services Director, Cielo

Synopsis

  • Understand how your EVP isn’t just about talent attraction; it’s about telling your story and the opportunities within.
  • Discover Health First’s development and activation of their employee value proposition (EVP).
  • Learn how Health First’s new employer brand has given them a voice in the market as a top destination employer.

11:40 am Develop: What More Can We Learn from the HR Leaders Leading on Rapid Talent Acquisition?

  • Teri Manno Vice President of Talent Acquisition, Northwell Health
  • Jeff Jurinak Vice President HR Hospital Division & Talent Acquisition, Health First
  • Adam Miller Client Services Director, Cielo

12:00 pm Action: How Are You Going to Attract Talent in Your Healthcare Organization?

Synopsis

Output Focused Action Session Facilitated by the Chair

TRACK B – DEVELOP

Future Technology & Talent Development Initiatives

11:00 am Discover: Workforce of the Future: Artificial Intelligence, Talent Shortages, and Paths to Success

  • Mike Harmer Vice President Workforce Intelligence & Talent, Intermountain Health Care

Synopsis

  • The Power of AI on Your Healthcare People Strategy
  • Evolving Workforce Planning & Workforce Development in Healthcare
  • How Intermountain is tackling talent shortages with the help of AI to build a workforce of the future.

11:20 am Discover: Synergies Between Talent Acquisition and Contingent Labor Staffing

  • Cristal Mackay Regional Vice President, Program Management, Aya Healthcare
  • Bryan Hickey Executive Director of Talent Management, Cedars-Sinai

Synopsis

  • Cedars Sinai and Aya Healthcare have developed a framework for assessing and operationalizing workforce needs across the health system. Presenters will highlight the keys of their partnership centered on transparency to ensure the teams are using the right type labor in the right way.
  • Develop data-driven strategy for talent acquisition based on open contingent needs
  • Identify the necessary data points needed between both parties.
  • Experiment with different workforce solutions to improve recruitment and reduce contingent labor utilization.

11:40 am Develop: What More Can We Learn from the Healthcare Leaders Leveraging Technology for Talent Development & Attraction?

  • Mike Harmer Vice President Workforce Intelligence & Talent, Intermountain Health Care
  • Bryan Hickey Executive Director of Talent Management, Cedars-Sinai
  • Cristal Mackay Regional Vice President, Program Management, Aya Healthcare

12:00 pm Action: How Are You Going to More Effectively Enhance Your Hospital Employees?

Synopsis

Output Focused Action Session Facilitated by the Chair

TRACK C – RETAIN

Trialling Workplace Flexibility to Influence Employee Retention

11:00 am Discover: Activating Employee Voice to Shift a Culture from “Survey Says” to “Take Action”

  • Linda Aldred Executive Vice President and Chief Human Resources Officer, Texas Children's Hospital

Synopsis

  • How do we move from waiting months for scores and benchmarks to utilizing an immediate feedback process that drives action and builds a speak up culture? 
  • Bold moves we can make as people leaders to help team members find their voices, and leaders shift their mindsets around feedback and action. 
  • How Texas Children’s Hospital is embracing employee voice to empower their people, take timely action, and ensure every voice counts. 

11:20 am Discover: Building a Next-Generation Flexible Clinical Workforce

Synopsis

  • Health systems are grappling with a persistent nursing shortage, with traditional remedies falling short, a new toolkit is needed.
  • Harnessing state-of-the-art technologies to achieve substantial improvements in attracting and retaining nurses.
  • Applying advanced analytics to provide flexibility to work and scheduling.
  • Fuel nurse retention and engagement by reinvigorating the joy in practice with work-life balance.

11:40 am Develop: What More Can We Learn from Healthcare Leaders Boosting Flexibility & Engagement in Healthcare?

  • Dani Bowie Chief Nursing Officer, Trusted
  • Linda Aldred Executive Vice President and Chief Human Resources Officer, Texas Children's Hospital

12:00 pm Action: What Fresh Initiatives Are You Going to Try to Increase Employee Engagement?

Synopsis

Output Focused Action Session Facilitated by the Chair

12:20 pm Private Lunch Hosted by SurePeople

12:20 pm Lunch Break

TRACK A – ATTRACT

Innovations in Talent Attraction & Onboarding

1:20 pm Discover: Innovating Team Effectiveness to Attract & Retain Critical Healthcare Talent

  • Demile Gilmore Vice President - Human Resources, Medstar Health
    VIRTUAL
  • Fiona Peart Assistant Vice President Organizational Development & Change Management, Medstar Health

Synopsis

  • What can we do to attract and retain critical roles in healthcare?
  • The role of community and team effectiveness in the recruitment process.
  • How MedStar Health encourages innovation and problem solving on a leadership level to encourage proactiveness in sourcing clinical and non-clinical talent.

1:40 pm Discover: Innovating and Iterating: Mercy Health’s Screening Journey

  • Shane Solheim Vice President of Sales, First Advantage
  • Barb Martin Executive Director, Ambulatory Care Selection & Onboarding, Mercy Health

Synopsis

  • Understanding the unique hiring procedures to ensure specific needs are being met
  • Collaborating for a better screen-to-hire experience 
  • 2023 and beyond – Streamlining the background screening process by leveraging data quality and advanced screening technology

2:00 pm Develop: What More Can We Learn from Healthcare Leaders Re-Imagining Talent Acquisition Initiatives?

  • Demile Gilmore Vice President - Human Resources, Medstar Health
    VIRTUAL
  • Fiona Peart Assistant Vice President Organizational Development & Change Management, Medstar Health
  • Shane Solheim Vice President of Sales, First Advantage
  • Barb Martin Executive Director, Ambulatory Care Selection & Onboarding, Mercy Health

2:20 pm Action: How Are You Going to More Effectively Source Critical Healthcare Employees?

Synopsis

Output Focused Action Session Facilitated by the Chair

TRACK B – DEVELOP

Future-Focused & Demand Driven Career Pathways

1:20 pm Sparking Leadership Programs to Boost Employee Retention & Attraction

Synopsis

  • What leadership programs need to be developed and boost employee retention and attraction?
  • Carving career pathway development models in both clinical and non-clinical roles.
  • How FHN is developing major initiatives in Apprenticeships and alternative learning programs to make a positive impact on retention, recruitment, and professional growth

1:40 pm Discover: Designing Accessible Career Pathways for Nursing Support to Decrease Turnover

  • Fareen Fazal Vice President of Human Resources, Memorial Hermann Healthcare System

Synopsis

  • How can we design accessible career pathways for nursing support?
  • Leveraging the boards interest in human capital strategy to create more opportunities for nurses and nursing support.
  • How Memorial Hermann Health System is developing career pathways for nursing support to free RN capacity and decrease nurse turnover. 

2:00 pm Discover: How to Make Your Healthcare Organization a Talent Magnet

  • Lisa Spinks Senior Vice President - National Healthcare Industry Leader, Segal

Synopsis

  • How do you compete for talent while reducing costs?
  • What innovative approaches can you deploy to better understand what really matters to your care team members? 
  • How do you effectively harmonize and differentiate your total rewards strategy across diverse populations to ensure you’re providing rewards that resonate with all care team members given the declining tenure Healthcare is experiencing presently?

2:20 pm Develop: What Else Can We Learn About the Talent Development Career Pathway Initiatives?

  • Len Carter Chief Human Resources Officer, FHN
  • Karen Kryder Innovative Learning Team Leader, FHN
  • Fareen Fazal Vice President of Human Resources, Memorial Hermann Healthcare System
  • Lisa Spinks Senior Vice President - National Healthcare Industry Leader, Segal

2:40 pm Action: How Are You Going To Build New Talent Development Opportunities for Your Healthcare Workforce?

Synopsis

Output Focused Action Session Facilitated by the Chair

TRACK C – RETAIN

Action-Oriented Retention Plans

1:20 pm Discover: What is Fair to You? Consistent, Proactive Reward Practices in Healthcare

  • Jonathon Frampton Senior Vice President - Total Rewards & Human Resource Operations, Baylor Scott & White Health

Synopsis

  • What is the value of and evolution of an internal compensation committee?
  • Triangulating what “market competitive” means.
  • Baylor Scott & White Health’s focus on consistent, proactive reward practices that amplify the voice of the rewardscustomer.

1:40 pm Discover: Launching an Internal Traveler Program for Cost Reduction and Higher Quality Patient Care

  • Mary Jo Smith Senior Vice President - Human Resources, Franciscan Alliance
    VIRTUAL
  • Ellen Page Director - Talent Acquisition, Franciscan Alliance
    VIRTUAL

Synopsis

  • How can we cut costs associated with the nurse traveler economy? 
  • Fresh approaches to flexible scheduling for higher quality patient care. 
  • How Franciscan Alliance created an internal travelers’ program to cut out middle-man costs and boost nurse retention and engagement. 

2:00 pm Discover: Inside the Employee Relations Transformation at BJC HealthCare

Synopsis

  • Committing to a vision that serves an evolving healthcare system
  • Changing where, how, and when Employee Relations issues are worked
  • Overcoming organizational inertia

2:20 pm Develop: What More Can We Learn from the Healthcare Leaders Actively Listening to Their Healthcare Employee Population?

  • Micah Parker HR Director, BJC Healthcare
  • Matt Shait Director, ScottMadden
  • Jonathon Frampton Senior Vice President - Total Rewards & Human Resource Operations, Baylor Scott & White Health
  • Mary Jo Smith Senior Vice President - Human Resources, Franciscan Alliance
    VIRTUAL
  • Ellen Page Director - Talent Acquisition, Franciscan Alliance
    VIRTUAL

2:40 pm Action: How Are You Going to Retain Your Hospital Employees?

Synopsis

Output Focused Action Session Facilitated by the Chair

3:00 pm Refreshments Break

Building Genuine Inclusivity to Create A Culture of Belonging

3:20 pm Panel: Prioritizing Diversity, Equity, Inclusion & Belonging

  • Ildiko Rabinowitz AVP Health Equity, Diversity& Inclusion, Nuvance Health
  • Mardia Shands Chief Diversity Equity and Inclusion Officer, Providence Swedish
  • Heather Hardinger Chief Diversity, Equity & Inclusion Officer, CoxHealth
  • Theresa Proctor Senior Director, Diversity, Equity & Inclusion, Nemours Children’s Health

Synopsis

  1. Where are we in the journey to build DE&I into the DNA of your healthcare organization?
    1. For those that are setting up the roadmap, what barriers are you facing to build a DE&I team and gain executive and organizational buy-in? 
    2. For those that are more advanced on the DE&I journey what pitfalls are you facing in data analysis and DE&I fatigue?
  2. What can we do in our healthcare organizations to promote DE&I work, and build health equity for the diverse communities we serve?
  3. How can we empower leaders to host courageous conversations and use these insights to develop true inclusivity in the healthcare industry?
  4. What can we do as diversity leaders to support employee and physician well-being?
  5. How can we support all-inclusive recruitment and retention efforts, both for clinical and non-clinical talent?

4:00 pm Discover: The Inclusion Champions Destructing Bias, Conversing Courageously & Taking Ownership

Synopsis

  • How do we actively include healthcare employees along the journey to true inclusivity?
  • Fresh approaches to DE&I training – and encouraging more individuals to take ownership.
  • How WellSpan Health integrates inclusivity organization-wide by training inclusion champions, and further empowering them to make a real impact on the organization.

4:20 pm Discover: Propelling Career Mobility for Underrepresented Talent

Synopsis

  • An intentional approach can drive diversity at all levels
  • Removing barriers to access education and skilling and illuminating career pathways creates a culture of opportunity
  • Illustrate how the support of talent development is directly connected to the inclusivity goals of the company

4:40 pm Develop: What More Can We Learn from HR Leaders Rethinking How to Meet the Needs of Their Diverse Healthcare Workforce?

Synopsis

Question & Answer Session Facilitated by the Chair

5:00 pm Action: How Are You Going to Rethink Inclusivity in Your Healthcare Organization?

Synopsis

Output Focused Action Session Facilitated by the Chair

5:10 pm Spotlight: Balancing Act: The Need for Flexibility in Childcare for Healthcare Workers

Synopsis

Learn about the correlation between flexible childcare and healthcare employee well-being/performance

Hear how a large healthcare system saw improvement by providing childcare benefits that fit a variety of schedules

Discover WeeCare’s affordable and flexible solutions that are customizable for your workforce’s needs/goals!

5:20 pm Chair’s Closing Remarks & End of Conference Day One

5:20 pm Drinks Reception Hosted by Trusted

Private Dinner Hosted by Qualtrics