June 24-26, 2019

Chicago, IL

 

Day 1 Day 2 Day 3

 

Conference Day Two
07.30  Registration & Networking

08.10  Introduction from the LEAP HR Team Jemma Boon, Head of Content – LEAP HR, Hanson Wade

08.20  Chair’s Welcome, Opening Remark & Connection Before Content
Reimagining How HR Supports Organizational Transformation in Healthcare
08.30 Discover: How the World’s Largest Healthcare Employer is Rethinking Retention to Inspire Its Workforce & Radically Reduce Turnover

  • What needs to change to ensure that we are doing the most to engage and retain our top clinical talent across all layers of a healthcare organization?
  • The unique approaches to employee well-being, flexible working, diversity & inclusion, and learning that will re-energize workforces and reduce turnover
  • How the NHS is leveraging new HR thinking to transform traditional retention strategies and patient satisfaction

 

Danny Mortimer, CEO, NHS Employers

08.50 Discover: Reimagining the Future of Work in a Highly Disrupted Healthcare Industry

  • What needs to change to ensure we set our people function up to stay one step ahead of industry change?
  • Opening the conversation up with wider business leadership around how to position our organizations differently to deliver care to the community, and health to the country
  • How Intermountain Health is reimagining the way we work in healthcare to re-energize its workforce and retain the human element of healthcare at the core of the profession
Joe Fournier, Chief People Officer, Intermountain Healthcare

09.10 Discover: Rethinking How We Link Talent Acquisition & Talent Management to Support Our Organizations’ Culture & Goals

  • What are the talent acquisition and talent management strategies that have the biggest impact on culture?
  • Selecting and reinforcing the behaviours that drive our cultural objectives and demonstrating the value of these strategies
  • How CHRISTUS health has created a unique culture that supports the organization’s mission

 

Spencer Clancy, Director of Performance Management & Associate Engagement, CHRISTUS Health
Lisa Reynolds, Vice President,
Talent Management, CHRISTUS Health

09.30 Debate: How Can Rethinking the Nature of HR in Healthcare Deliver Radical Results in Supporting Organizational Transformation?
Danny Mortimer, CEO, NHS Employers Joe Fournier, Chief People Officer, Intermountain Healthcare
Spencer Clancy, Director of Performance Management & Associate Engagement,CHRISTUS Health Lisa Reynolds, Vice President,
Talent Management, CHRISTUS Health

09.50 Action: How Do We Get More Innovative in the Way We Rethink the Connection Between Employer & Employee? Interactive Peer-Led Discussion Facilitated by the Chair

10.10 Speed Networking and Refreshments
TRACK A TRACK B TRACK C
Radical Healthcare Recruitment Advancing Workforce Intelligence Attacking Employee Burnout

11.00 Discover: How the Largest Children’s Hospital in the US Redesigned How it Attracts Future Talent to Support Business Growth & Transformation

  • How Texas Children’s Hospital activated a culture and employer brand strategy that positioned the organization as a compelling place to work and drove key business outcomes related to attracting new talent
  • Building a differentiating approach to attracting the new talent that will support our business through periods of growth and transformation
  • The bold moves taken to transform outreach to future talent through contemporary digital tools and storytelling, and the unprecedented results in the face of an industry-wide talent shortage
11.00 Discover: Rethinking How To Establish, Advance, & Transform People Analytics Capabilities in Healthcare

  • What do we need to do more of to get full senior leadership investment in the establishment of a people analytics function?
  • Ensuring the organization has the right talent with the specific capabilities needed to execute a successful analytics initiative
  • Reimagining traditional data governance and management processes to transform the effectiveness of your core people analytics strategies
11.00  Discover: Making Culture Change a Reality to Re-Energize Our Workforce & Support the Organization’s Long Term Goals

  • How do we drastically turn around a work culture whilst supporting the business in driving its overall transformation?
  • Overcoming the most common external challenges in making engagement and culture change a reality in healthcare
  • How Ann & Robert H. Lurie Children’s Hospital of Chicago has driven “Project Refresh” to honor and enhance a culture that will re-energize and inspire its workforce, and align with the organization’s long term goals for the future
Linda Aldred, Senior Vice President – Human Resources, Texas Children’s Hospital Dennis Nicdao, People Analytics Leader, Sutter Health  Joni Duncan, Chief Human Resources Officer, Lurie Children’s Hospital of Chicago
11.20 Discover: Transforming the Effectiveness of the Talent Acquisition Function in Healthcare

  • What needs to change about how we benchmark, set, and measure key talent acquisition metrics?
  • Rethinking how to engage business leadership with your value proposition to drive company wide support for your core recruitment objectives
  • How Sutter Health has transformed its approach to talent acquisition to drive engagement both internally and with external candidates
Discover:Quantifying Organizational Health to Allow Our People to Reconnect with the Meaning of Work in Healthcare

  • How can we leverage workforce insights to develop HR’s capacity as a consultative, strategic function that impacts business outcomes?
  • Looking beyond the analytics tool to address the indicators of culture change and enable our organizations to be nimble and agile in a changing healthcare landscape
  • How Dignity Health is using workforce intelligence to effectively measure organizational health, and leveraging that understanding to enhance workforce performance
11.20  Discover: Building the Organizational Capacity to Transform & Succeed in a Changing Healthcare Industry

  • How do we ensure our organization is equipped with the capabilities to adapt to business transformation when required by industry change?
  • Leveraging advanced data analytics to better understand the connection between emotional intelligence and burnout in order to build a more resilient workforce
  • How Lakeland Health has created a “Transformation Team” of leaders to drive more targeted thinking around how to build a capacity to succeed in a new healthcare environment
 Tara Darnell, Recruitment Leader, Sutter Health Todd Horton, Director of Workforce Intelligence, Dignity Health  Norma Tirado, Chief Talent & Transformation Officer, Lakeland Regional Health System

11.40 Discover: Transformational Talent Acquisition for Quality Community Care

  • Launching a workforce development initiative to internally and externally grow the talent pipeline for current and future community needs
  • Continuously assessing and selecting innovative technologies for a high-tech & high-touch recruitment process to engage top clinical talent
  • Building a mobile-first career site designed for a consumer-grade candidate experience
11.40 Discover: Elevating HR’s Business Value in Healthcare Through People Analytics

  • What do we need to do more of to gain a deeper understanding and effectively benchmark the changing behavioural trends in the healthcare workforce?
  • Overcoming the challenges of implementing centralized analytics in a highly de-centralized organization
  • Linking workforce analytics strategies to business outcomes like HCAHPS and HEDIS
 11.40  Discover: Reimagining the ROI of Physician Well-Being

  • What needs to change to ensure that we are effectively attacking employee burn out and transforming the human experience in healthcare?
  • Rethinking the organizational cost of physician burnout and how physician well being programs can improve organizational health
  • Leveraging ROI models that show the value of physician well-being programs while also building a healthy, sustainable culture and a highly productive organization
Eric Humphrey, Chief Human Resources Officer, Froedtert Health Dan Lapporte, Leader, People Analytics, Kaiser Permanente James Grimm, National Account Executive, VITAL WorkLife

12.00 Debate: How Can Rethinking our Approach
to Talent Acquisition Help
Us Build the Healthcare
Workforce of Tomorrow Faster?
12.00 Debate: What Lessons
Can People Leaders Learn from the Healthcare Organizations Leveraging Workforce Analytics to Advance HR Capabilities?
 12.00  Debate: What Lessons
Can We Learn From
Organizations Rethinking
the Way We Approach
Employee Well-Being
in Healthcare?
Linda Aldred, Senior Vice President – Human Resources, Texas Children’s Hospital Todd Horton, Director of Workforce Intelligence, Dignity Health  Joni Duncan, Chief Human Resources Officer, Lurie Children’s Hospital of Chicago
Liz Bickley, Senior Vice President, Cielo Healthcare  Dennis Nicdao, People Analytics Leader, Sutter Health  James Grimm, National Account Executive, VITAL WorkLife
Eric Humphrey, Chief Human Resources Officer, Froedtert Health Dan Lapporte, Leader, People Analytics, Kaiser Permanente  Norma Tirado, Chief Talent & Transformation Officer, Lakeland Regional Health System
Tara Darnell, Recruitment Leader, Sutter Health

12.20 Action: What Are You Now
Going to Do to Transform
the Outcome of Your
Recruitment Objectives?
12.20 Action: How Do We
Overcome the Barriers to Fully Driving Workforce Intelligence Strategies?
 12.20  Action: What New
Approaches Can We Take to Overcome the Most Common Challenges in Attacking
Employee Burn Out?
Interactive Peer-Led Discussion Facilitated by the Chair Interactive Peer-Led Discussion Facilitated by the Chair  Interactive Peer-Led Discussion Facilitated by the Chair

12.40 Networking Lunch
TRACK A TRACK B TRACK C
Redesigning Learning & Development New Approaches to Finding & Developing Leaders Building Critical Healthcare Skills Faster
1.40 Discover: Transforming Learning for High-Impact Operational Performance in a Multi-site, Multipractice Healthcare Organization

  • How do we build a workforce that is accountable to goals, engaged in continuous improvement and provides a best in class experience for our patients and teammates?
  • Why Carolinas Health System is rethinking operational excellence by taking a fresh, more centralized approach to learning and development across all layers of the organization
  • What needs to change to effectively break down traditionally siloed learning processes and reduce variability, redundancy and complexity across the system?
1.40 Discover: Rethinking Traditional Leadership Development to Transform the Human Experience in Healthcare

  • What new HR thinking is required to effectively change the way we lead our organizations in an increasingly consumer based healthcare industry?
  • Taking innovative leadership development approaches that will simultaneously mitigate employee and provider burn out and transform the human experience in healthcare
  • How Sanford Health is driving its unique “leading the way” program and identifying new ways to be an effective leader in healthcare
1.40 Discover: Rethinking How We Develop, Upskill & Retain Top Talent Across All Layers of a Healthcare Organization

  • What platforms do we need to build to allow all layers of our organization to adapt to business transformation?
  • Fresh approaches to effective change management, and providing our workforce with the skills that will improve everyday operational activity
  • How Penn Medicine is driving new talent development strategies that will ensure it provides higher quantity and quality of services to our patients
Rebecca Schmale, Vice President Learning & Organizational Development, Carolinas HealthCare System Darren Walker, Vice President Human Resources Operations, Sanford Health Margorie Michele, Chief Human Resources
Officer, Penn Medicine – Penn Presbyterian Medical Center

2.00 Discover: Equipping
Our Workforce with
the Knowledge, Skills
& Tools That Are Necessary to Thrive in a
Changing Industry

  • What new approaches can we take that will transform the way we deliver the learning experience to our workforce?
  • Challenging traditional thinking around the connection and differences between employee behaviors and skillsets
  • The innovative ways to inspire your workforce to perform at higher standards across all levels of the organization
2.00 Discover: From the Hot Seat to the Driver’s Seat: How Unity Point Transformed Talent Acquisition to Advance Strategic Capability & Deliver Quantifiable Results

  • How to leverage foundational assessment of a function to root cause and effectively sequence transformation
  • Leveraging innovative technology and data analytics to deliver on business goals, maximize the change management experience, and celebrate success
  • How to stack win upon win for customers by pushing optimizations and enhancements early and often
2.00  Discover: Transforming
the Way We Build Critical
Clinical Skills Faster
& Advance Front Line
Healthcare Transformation

  • What are the vital clinical skills that we will need to support business transformation?
  • The new approaches making learning more flexible and more engaging for a future healthcare workforce
  • Closing the clinical skills gap quicker, and more effectively, between academic degrees and continuing education and training
Tom Tonkin, Principal, Thought Leadership &
Advisory Services, Cornerstone on Demand

Nick Malcolm, Director of HR Operations, UnityPoint Health

Danielle Burkhalter , System-Wide Talent Acquisition Leader, UnityPoint Health

Adele Webb, Senior Director, Workforce Solutions

2.20 Debate: How Can
Rethinking our Approach
to Learning Help Develop
Our People Better?
2.20 Debate: What Lessons
Can We Learn from the Healthcare Organizations Rethinking the Way We Find & Develop Our Leaders?
 2.20  Debate: What Can We Do
More of to Upskill & Retain
Our Top Healthcare Talent?
Rebecca Schmale, Vice President Learning & Organizational Development, Carolinas HealthCare System Darren Walker, Vice President Human Resources Operations, Sanford Health Margorie Michele, Chief Human Resources
Officer, Penn Medicine – Penn Presbyterian Medical Center
Tom Tonkin, Principal, Thought Leadership &
Advisory Services, Cornerstone on Demand

Nick Malcolm, Director of HR Operations, UnityPoint Health

Danielle Burkhalter, System-Wide Talent Acquisition Leader, UnityPoint Health

Todd Spohn, Director of Healthcare, Talent Plus

Adele Webb, Senior Director, Workforce Solutions

2.40 Action: What Are You Now Going to Do to Transform the Outcome of Your Learning Objectives? 2.40 Action: What New
Approaches Can We Take to Genuinely Rethink Physician Leadership Development?
 2.40  Action: What Can We Do to Provide Our Workforce with the Skills that Will Improve Everyday Operational Activity?
Interactive Peer-Led Discussion Facilitated by the Chair Interactive Peer-Led Discussion Facilitated by the Chair  Interactive Peer-Led Discussion Facilitated by the Chair

3.00 Networking Break
Transforming the Human Experience in Healthcare
3.40 Discover: Breaking Away from Traditional HR Practices to
Transform the Human Experience in Healthcare

  • What needs to change about how we silo traditional people practices to radically enhance the employee experience across all layers of the organization?
  • Leveraging interdisciplinary training as a real opportunity to transform the way we develop physician leaders
  • How Vidant Health have continued their journey in moving away from considering workforce engagement in a narrow, episodic way to looking at all experiences holistically

 

John Marques, Chief Human Resources Officer, Vidant Health
Mary Nash, Vice President, Organization & Leadership Development, Vidant Health

4.00 Discover: Transforming the Consumer Experience Through
Empathy

  • What new thinking do we need to apply to effectively cultivate an environment and culture that empowers and inspires our workforce to go above and beyond?
  • Intertwining organizational culture into all aspects of the organization to allow our people to recognize their value as a contributor
  • How Quantum Health has built a strong, sustainable organizational culture whilst continuing to grow 30%-40% in five years
Tony Callander, Vice President, Human Resources, Quantum Health

4.20 Discover: Optimizing Career Development Strategies to Drive Sustained Engagement

  • Optimizing total rewards to secure talent in a hyper-competitive market
  • Redesigning education benefits and career development to advance attraction and retention objectives
  • How Advocate Aurora Health Care has implemented an employee-centric view of career development to equip its workforce for the healthcare industry of the future
Nikki Slowinski, Director of Organizational Learning Operations, Advocate Aurora Health Care

4.40 Debate: How Do We Get More Innovative in the Way We Drive Engagement in Healthcare?
John Marques, Chief Human Resources Officer, Vidant Health Mary Nash, Vice President, Organization & Leadership Development, Vidant Health
Tony Callander, Vice President, Human Resources, Quantum Health
Nikki Slowinski, Director of Organizational Learning Operations, Advocate Aurora Health Care

5.00 Action: What Needs to Change to Radically Enhance the Employee Experience Across All Layers of the Organization? Interactive Peer-Led Discussion Facilitated by the Chair

5.20 Chair’s Closing Remarks & End of Conference Day One

Day 1 Day 2 Day 3